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Terms of Service

Last Updated: February 9, 2026

Welcome to VERDIKT. These Terms of Service ("Terms") govern your access to and use of the VERDIKT mobile application and web service (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Acceptance of Terms

By creating an account, accessing, or using VERDIKT, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and VERDIKT.

2. Eligibility

2.1 Age Requirements

You must be at least 13 years old to use VERDIKT. We require date of birth verification during account registration and will block account creation for users under 13 to comply with the Children’s Online Privacy Protection Act (COPPA) and similar laws.

2.2 Users Ages 13–17

If you are between 13 and 17 years old, you must have permission from a parent or legal guardian to use the Service. During registration, you will be asked to confirm that you have obtained parental or guardian consent. Your parent or guardian agrees to these Terms on your behalf and is responsible for your use of the Service. We reserve the right to terminate accounts we reasonably believe belong to users under 13, or to users between 13 and 17 who have not obtained proper parental consent.

2.3 Eligibility Representation

By using the Service, you represent and warrant that you meet these eligibility requirements and that the date of birth you provided during registration is accurate.

3. Account Registration

3.1 Account Creation

To use VERDIKT, you must create an account using email and password. You must verify your email address before your account is fully activated.

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • Using a strong password (minimum 12 characters)
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach at support@council-app.com

3.3 Account Accuracy

You agree to provide accurate, current, and complete information during registration (including your date of birth) and to update such information to keep it accurate, current, and complete.

4. Service Description

4.1 What VERDIKT Provides

VERDIKT is an AI-powered decision support tool that:

  • Analyzes dilemmas you submit
  • Generates multi-perspective debates using AI advisor personas
  • Provides actionable recommendations with scored dimensions
  • Tracks trust scores based on your feedback over time

4.2 AI-Generated Content and Transparency

All advisor responses, debates, and recommendations are generated by artificial intelligence. You should understand that:

  • Advisors are AI personas, not real experts. VERDIKT’s seven advisors (and any custom agents you create) are fictional AI-generated characters with assigned perspectives. They are not real people, licensed professionals, or subject-matter experts.
  • AI models power the Service. VERDIKT currently uses Google Gemini as its primary AI model and Anthropic Claude as a configured fallback. These models generate text based on patterns in training data and may not reflect current, accurate, or complete information.
  • Trust scores reflect user satisfaction, not objective accuracy. When you rate a decision after 7 days, the trust score for the advisor who recommended it goes up or down. This score measures how often you were satisfied with an advisor’s recommendation, not whether the advice was objectively correct or optimal.
  • AI outputs may contain errors, inaccuracies, or biases. AI models can produce responses that are factually incorrect, internally inconsistent, or that reflect biases present in their training data. VERDIKT does not independently verify the factual accuracy of AI-generated content.
  • Content is for informational and decision-support purposes only. AI-generated recommendations should be independently verified before taking action.

4.3 Sensitive Topic Disclaimers

VERDIKT is particularly unsuitable as a sole source of guidance for decisions involving:

  • Legal matters: Including lawsuits, contracts, regulatory compliance, criminal matters, or any situation where legal rights or obligations are at stake. Always consult a licensed attorney.
  • Medical or health decisions: Including diagnoses, treatment options, medication decisions, or mental health concerns. Always consult a qualified healthcare provider.
  • Financial investments: Including securities, real estate transactions, retirement planning, tax strategies, or any decision involving significant financial risk. Always consult a licensed financial advisor or accountant.
  • Mental health crises: VERDIKT is not a crisis intervention service. If you are experiencing a mental health emergency, please contact emergency services or a crisis helpline immediately.
  • Child custody or welfare: Decisions affecting the safety or welfare of children should always involve qualified professionals and, where appropriate, legal counsel.

For dilemmas in these sensitive categories, VERDIKT displays category-specific disclaimers before presenting AI-generated content. These disclaimers are a reminder, not a substitute for your own judgment and professional consultation.

5. Service Tiers and Pricing

5.1 Free Tier

  • Sessions: 5 verdikt sessions per week (resets every Monday at midnight UTC)
  • Advisors: 2 AI advisors per session, automatically selected based on your dilemma
  • Features: 3-round debates, trust scores, meeting history, and decision ratings

5.2 PRO Tier

  • Price: $9.99 per month (billed through the App Store or Google Play)
  • Sessions: Unlimited verdikt sessions
  • Advisors: 3 AI advisors per session; swap and customize your advisor panel
  • Additional Features: 5-round Deep Dive debates, custom agent creation, Ghost Mode (sessions not saved to history), Reconvene (continue sessions within 30 days), decision matrix visualization, PDF export, voice input/output, and priority processing

5.3 Session Packs

Additional session packs may be available for purchase as one-time consumable in-app purchases through your device’s app store. Session pack credits do not expire as long as your account remains active.

5.4 Subscriptions and Billing

PRO subscriptions are billed monthly through your device’s app store (Apple App Store or Google Play Store). You can cancel at any time through your device’s subscription settings. Cancellation takes effect at the end of your current billing period; you will retain PRO access until then. Refunds are handled by Apple or Google according to their respective policies. We reserve the right to change subscription pricing with at least 30 days’ advance notice to existing subscribers. Price changes will take effect at the start of your next billing cycle after the notice period.

5.5 Fair Use

We reserve the right to enforce fair use policies and may suspend or terminate accounts that abuse the Service, including automated or bot-driven usage, or attempts to circumvent usage limits.

6. Acceptable Use Policy

6.1 Permitted Use

You may use VERDIKT for personal decision-making support, including but not limited to career decisions, financial planning, relationship advice, purchase decisions, and strategic planning.

6.2 Prohibited Use

You agree NOT to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Submit content that is harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Attempt to gain unauthorized access to the Service or related systems
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to generate spam, phishing content, or malicious material
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt the Service
  • Collect or harvest any personally identifiable information from the Service
  • Use the Service to provide services to third parties without our written permission

6.3 Custom Agent Acceptable Use

If you are a PRO subscriber and create custom AI advisor personas, you agree that your custom agents must NOT:

  • Discriminate against protected classes: Agents must not be designed to provide recommendations that discriminate based on race, ethnicity, gender, sexual orientation, religion, disability, age, national origin, or other protected characteristics.
  • Impersonate real professionals: Agents must not be named after or designed to impersonate real individuals, licensed professionals (doctors, lawyers, financial advisors), or specific public figures.
  • Promote harmful content: Agents must not be designed to encourage illegal activity, self-harm, violence, or other harmful behavior.
  • Circumvent safety measures: Agents must not be designed to bypass VERDIKT’s content guidelines, safety filters, or AI provider usage policies.

We reserve the right to review, disable, or remove custom agents that violate these guidelines without prior notice. You are solely responsible for the content and behavior of custom agents you create.

7. Content and Intellectual Property

7.1 Your Content

You retain ownership of the dilemmas, questions, and feedback you submit ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to process, store, and use Your Content to provide and improve the Service. For the purpose of service improvement, your content is used only in aggregated, anonymized form from which no individual user can be identified. We will not use your individual dilemma content for marketing purposes, public display, or any purpose unrelated to providing and improving the Service. You may revoke this license at any time by deleting your data or your account, after which we will cease using your content (except for any aggregated, anonymized data that can no longer be attributed to you).

7.2 AI-Generated Content

AI-generated debates, recommendations, and verdicts are provided to you for your personal use. You may share AI-generated content with others (with attribution to VERDIKT). You may NOT claim AI-generated content as your own original work, use it for commercial purposes without our permission, or use it to train competing AI models.

7.3 Our Intellectual Property

The Service, including its design, advisor personas, and branding, is owned by VERDIKT and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

8. Disclaimers and Limitations of Liability

8.1 No Professional Advice

VERDIKT IS NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE. The Service does not provide legal, financial, medical, mental health, or tax advice. AI-generated recommendations are for informational purposes only. Always consult a qualified professional for important decisions. You are solely responsible for your decisions and their consequences, regardless of any AI-generated recommendation you receive through the Service.

8.2 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR CURRENT.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VERDIKT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR USE, OR DAMAGES RESULTING FROM DECISIONS MADE BASED ON AI-GENERATED CONTENT.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM (OR $100 IF YOU HAVE NOT PAID US ANYTHING).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

9. Indemnification

You agree to indemnify, defend, and hold harmless VERDIKT and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, the content of any custom agents you create, or your violation of any rights of another party.

10. Service Level and Availability

10.1 Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may experience downtime for scheduled maintenance (for which we will provide advance notice when possible), unscheduled maintenance to address critical issues, or third-party service disruptions (including AI provider outages).

10.2 AI Provider Dependencies

VERDIKT relies on third-party AI providers (currently Google Gemini and Anthropic Claude) to generate advisor responses. If these providers experience outages or service degradation, VERDIKT’s functionality may be impaired. We are not liable for disruptions caused by AI provider service interruptions.

10.3 PRO Subscriber Credits

If the Service is unavailable for more than 72 consecutive hours due to a disruption within our control (excluding AI provider outages and force majeure events), PRO subscribers may request a pro-rata credit for the period of unavailability by contacting support@council-app.com within 30 days of the incident.

11. Termination

11.1 Termination by You

You may terminate your account at any time by deleting your account through the app’s account menu or by contacting us at support@council-app.com. If you have an active PRO subscription, remember to cancel it through your device’s app store to avoid future charges.

11.2 Termination by Us

We may suspend or terminate your account immediately, without notice, if you violate these Terms (including the Custom Agent Acceptable Use policy), engage in fraudulent or illegal activity, we are required to do so by law, or we discontinue the Service. Accounts with no activity for 180 days may be terminated after providing 30 days’ notice to the email address on file.

11.3 Effect of Termination

Upon termination, your right to use the Service immediately ceases. We will delete your account and data in accordance with our Privacy Policy. Sections of these Terms that by their nature should survive (e.g., disclaimers, limitations of liability, indemnification, dispute resolution) will continue to apply.

12. Changes to the Service and Terms

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, add or remove features, or change usage limits. We will provide reasonable notice of material changes when possible.

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms in the app, updating the "Last Updated" date, and sending you an email if you provided one. For material changes, we will provide at least 30 days’ advance notice. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree with the changes, you may delete your account before they take effect.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

13.2 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at legal@council-app.com to attempt to resolve the dispute informally. Both parties agree to negotiate in good faith for at least 30 days from the date the dispute notice is received before proceeding to arbitration.

13.3 Arbitration Agreement

Any dispute arising from or relating to these Terms or the Service that is not resolved through informal negotiation shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association ("AAA"), except that: (a) you may bring claims in small claims court if they qualify; (b) either party may seek injunctive relief in court for intellectual property infringement; and (c) claims related to data breaches or unauthorized access to personal data may be brought in court. The arbitration shall take place in the county where you reside or, at your option, via video conference. This arbitration agreement survives termination of your account.

13.4 Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION. This waiver applies to the fullest extent permitted by applicable law.

13.5 Opt-Out of Arbitration

You may opt out of the arbitration agreement and class action waiver by sending written notice to legal@council-app.com within 30 days of creating your account. Your notice must include your name, email address associated with your VERDIKT account, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, disputes will be resolved in the state or federal courts of Delaware.

14. Regulatory Compliance

We reserve the right to modify the Service, including AI behavior and available features, to comply with applicable laws and regulations. This includes, but is not limited to:

  • Emerging AI regulations such as the EU AI Act and state-level AI transparency laws
  • Data protection regulations including GDPR, CCPA/CPRA, and similar frameworks
  • Consumer protection laws in the jurisdictions where the Service is available

If regulatory requirements make it impossible to provide the Service in a particular jurisdiction, we may restrict or suspend access in that jurisdiction with notice to affected users.

15. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and VERDIKT regarding the Service.

Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction, provided the assignee agrees to honor these Terms.

Force Majeure: We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, labor disputes, internet failures, AI provider service disruptions, government actions, or pandemic-related restrictions.

16. Contact Information

If you have questions about these Terms, please contact us:

Legal: legal@council-app.com
Support: support@council-app.com
Privacy: privacy@council-app.com

We will respond to your inquiry within 30 days.


BY USING VERDIKT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

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