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Terms of Service

Last Updated: April 6, 2026

1. Acceptance of Terms

1.1 Agreement to Terms

By accessing, using, or registering an account on Verdikt (the “Service”), whether as an individual, organization, or other legal entity (collectively, “you” or “Customer”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service. These Terms constitute the entire agreement between you and Verdikt (“we,” “us,” “our,” or “Company”) regarding your use of the Service.

1.2 Eligibility

You represent and warrant that: (a) you are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater; (b) you have the legal authority to enter into these Terms on behalf of yourself or the organization you represent; and (c) you are not a person or entity restricted from using the Service under applicable law or sanctions regulations.

2. Description of Service

2.1 Service Overview

Verdikt is a B2B Software-as-a-Service (SaaS) platform that leverages artificial intelligence to facilitate structured business decision-making. The Service enables you to submit business dilemmas or decision queries, which are analyzed by multiple AI agents that debate the issue from different perspectives. The Service then generates a verdict with recommendations.

2.2 Key Features

The Service includes the following core features:

  • Multi-Agent Debates: AI models evaluate your query from different perspectives and engage in structured debate
  • Verdict Generation: Automated synthesis of debate outcomes with recommendations
  • Action Board: Task checklists and decision tracking tools
  • Artifact Generation: Automated creation of business documents including SWOT analyses, job descriptions (JDs), and RFP templates, with version tracking and inline change review
  • Deep Context Vault: Upload company documents (team-shared or personal) as persistent AI context. Team-shared documents are visible to all organization members; personal documents are visible only to the uploader. Documents are strictly isolated to your organization
  • Organizational Intelligence: Aggregated analysis of your organization’s decision history, including computed statistics (outcome rates, category breakdowns, follow-through rates) and AI-generated narrative summaries with citation-backed insights. Intelligence is derived exclusively from your organization’s own sessions and is never shared across organizations
  • Export Functionality: Ability to export debates and artifacts in PDF and DOCX formats

2.3 Organizational Intelligence

Verdikt includes an Organizational Intelligence feature that processes your organization’s decision history to generate insights. By using this feature, you acknowledge and agree that:

  • Data Processing: Session summaries, outcome ratings, and follow-through data from your organization’s sessions are encrypted and processed to compute statistics (e.g., decision category breakdowns, outcome rates, adherence patterns) and to generate AI narrative summaries
  • Per-Session Opt-Out: Individual users may disable the “Contribute to Intelligence” toggle on a per-session basis. Opted-out sessions are excluded from intelligence processing
  • Lawful Basis: Intelligence processing is conducted under legitimate interest (GDPR Article 6(1)(f)) with safeguards including encryption, organizational isolation, 90-day retention for inactive organizations, and citation validation for AI-generated content. See our Data Processing Agreement Section 3.4 for the full balancing test
  • AI Limitations: AI-generated narrative summaries are approximate and may contain inaccuracies. Computed statistics (Layer 1) are mathematically derived and factual; AI narratives (Layer 2) require human review. A disclaimer accompanies all AI-generated intelligence content
  • Data Isolation: Intelligence data is strictly scoped to your organization. No cross-organization data sharing, aggregation, or benchmarking occurs

2.4 Service Availability

The Service is provided on an “as-is” basis. While we strive to maintain high availability, we do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or security reasons without liability.

3. Account Registration & Security

3.1 Account Creation

To use the Service, you must create an account. Verdikt uses Firebase authentication, supporting both anonymous authentication and email-based authentication. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate, complete, and current information during registration.

3.2 Account Security

You are solely responsible for safeguarding your password and account credentials. You agree to: (a) keep your password confidential; (b) immediately notify us of any unauthorized access or security breach; and (c) ensure that you log out of your account at the end of each session. We are not liable for unauthorized access to your account resulting from your failure to maintain account security.

3.3 Account Termination

You may terminate your account at any time by accessing your account settings. Upon termination, you retain the right to access and download your data, but your subscription will end and all access to the Service will be revoked.

4. Subscription Plans & Payment

4.1 Free Trial

Verdikt offers a 7-day free trial for new organizations. During the trial, you receive full access to the platform with 5 strategic credits and up to 12 sessions. No credit card is required to start a trial. At the end of the trial period, you must subscribe to a paid plan to continue using the Service. Unused trial credits carry over to your paid plan.

4.2 Available Plans

Verdikt offers the following subscription tiers, available on both monthly and annual billing cycles:

  • Solo Plan: $49/month or $490/year (1 seat, 10 strategic credits/month)
  • Team Plan: $99/month or $990/year (3 seats, 20 strategic credits/month)
  • Business Plan: $179/month or $1,790/year (7 seats, 250 strategic credits/month)
  • Premium Plan: $249/month or $2,490/year (12 seats, 750 strategic credits/month)

Annual billing provides approximately 17% savings (equivalent to 2 months free). Pricing is subject to change with 30 days written notice.

4.3 Strategic Credits

Each plan includes a monthly allocation of strategic credits that reset at the start of each billing cycle. Credits are consumed by sessions and artifact generation. Unused monthly credits do not roll over to the next cycle. You will receive email notifications when your credits reach low thresholds.

4.4 Credit Packs (One-Time Purchases)

Paid subscribers may purchase additional credits as one-time add-ons:

  • Starter Pack: 50 credits — $29
  • Growth Pack: 150 credits — $69
  • Power Pack: 500 credits — $179

Purchased credits do not expire at the end of a billing cycle and persist until used. Solo and Team plan subscribers are limited to one credit pack purchase per billing cycle. Only the organization admin may authorize credit purchases. Upon cancellation, purchased credits are preserved for 30 days; monthly credits are voided immediately.

4.5 Billing & Payment

Subscription fees are billed automatically in advance of the service period (monthly or annually, depending on your selected billing interval). You authorize us to charge the payment method on file via Stripe, our third-party payment processor. We accept major credit cards and other payment methods supported by Stripe. All fees are exclusive of applicable taxes, which you are responsible for paying.

4.6 Upgrades & Downgrades

Upgrades take effect immediately. You will be charged the prorated difference for the remainder of the current billing period.
Downgrades are deferred to the end of your current billing period. You will continue to have access to your current plan’s features until the billing cycle ends, at which point the new plan takes effect. Downgrades are not prorated.

4.7 Seat Limits

Each plan includes a maximum number of seats (team members). If your organization exceeds its seat limit (for example, after a downgrade), you will receive a notification and have a 14-day grace period to bring your team within the new limit. After the grace period, new sessions may be restricted until the seat count is resolved.

4.8 Auto-Renewal & Cancellation

Your subscription automatically renews at the end of each billing period unless you cancel. You will receive a reminder email 3 days before each renewal. To cancel, you may do so through your account settings or by contacting our support team. Cancellations must be submitted before the next billing cycle to avoid charges.

Upon cancellation:

  • Your monthly strategic credits are voided immediately
  • Purchased credits are preserved for 30 days
  • Your organization enters a 30-day grace period during which your data is retained in read-only mode
  • After the 30-day grace period, all organization data — sessions, verdicts, artifacts, and team settings — is permanently deleted
  • You may resubscribe at any time during the grace period to restore full access and recover purchased credits

4.9 Email Communications

By creating an account, you consent to receive the following email communications from Verdikt:

  • Transactional emails: Account verification, password reset, team invitations, ownership transfer notifications, and billing receipts
  • Onboarding emails: A behavioral sequence of up to 11 emails over your first 21 days, including welcome guidance, feature discovery, trial reminders, and post-subscription nurture
  • Operational emails: Renewal reminders (3 days before billing), payment failure alerts, credit usage notifications, cancellation confirmations, and weekly analytics digests for administrators

You may unsubscribe from marketing and onboarding emails at any time via the unsubscribe link in each email or by updating your email preferences in your account settings. Transactional emails (account security, billing, and ownership changes) cannot be opted out of while your account is active.

4.10 Refund Policy

Subscription fees are non-refundable once charged. However, if you cancel within 14 days of your initial purchase and have not substantially used the Service, we may issue a full refund at our sole discretion. No refunds are available for partial billing periods or periods of non-use. Refund requests must be submitted in writing to our support team.

5. AI-Generated Content Disclaimer

5.1 Informational Use Only — NOT Professional Advice

YOU ACKNOWLEDGE AND AGREE THAT VERDIKT PROVIDES INFORMATIONAL RECOMMENDATIONS ONLY AND DOES NOT CONSTITUTE PROFESSIONAL ADVICE OF ANY KIND. THE SERVICE IS NOT A SUBSTITUTE FOR CONSULTATION WITH QUALIFIED PROFESSIONALS IN THE RELEVANT FIELD. SPECIFICALLY, BUT NOT LIMITED TO:

  • The Service does not provide legal advice. Do not rely on Verdikt verdicts or recommendations as a substitute for legal counsel. Consult a licensed attorney for any legal matters, disputes, contracts, regulatory compliance, or litigation risk.
  • The Service does not provide financial, investment, tax, or accounting advice. Do not rely on Verdikt for financial decision-making, investments, tax strategies, or accounting guidance. Consult a qualified financial advisor or accountant.
  • The Service does not provide medical, health, or pharmaceutical advice. Never use Verdikt as a basis for medical decisions, treatment, or diagnosis. Always consult a licensed healthcare provider.

5.2 No Warranty on Accuracy

Verdikt AI outputs may contain errors, inaccuracies, outdated information, or false statements (“AI Hallucinations”). While we work to minimize such errors, we make NO WARRANTY that the AI-generated content is accurate, complete, or current. AI systems can:

  • Generate false information presented with confidence
  • Misinterpret context or nuance
  • Provide outdated or irrelevant recommendations
  • Reflect biases present in training data

You are solely responsible for verifying all information and testing all recommendations independently before relying on them for any business decision.

5.3 Human Oversight Required

You agree that any use of Verdikt outputs requires critical human review and judgment. Do not assume that AI-generated verdicts represent balanced, complete, or professionally vetted analysis. Always supplement Verdikt recommendations with independent research, expert consultation, and your own professional judgment.

6. High-Risk Use Cases

6.1 Hiring & Employment Decisions

CRITICAL COMPLIANCE WARNING: Verdikt includes a “Hiring Debate” feature that generates job descriptions and candidate evaluations. This feature constitutes a “high-risk AI system” under the EU AI Act (Annex III) and equivalent regulations in other jurisdictions.

You acknowledge and agree that:

  • AI-generated job descriptions and candidate evaluations must NEVER be used as the sole basis for hiring, rejecting, promoting, or terminating employees
  • All hiring decisions must be reviewed and made by qualified human professionals with knowledge of employment law and company culture
  • You are responsible for ensuring all hiring processes comply with applicable employment laws, anti-discrimination regulations, data protection laws (GDPR, CCPA, etc.), and accessible design requirements
  • AI-generated outputs may contain discriminatory language, biased evaluations, or legally problematic recommendations. You are fully liable for any discriminatory outcomes resulting from your use of Verdikt

6.2 Legal Decisions

DO NOT use Verdikt for litigation strategy, contract interpretation, regulatory compliance, legal risk assessment, or any legal matter. Verdikt outputs regarding legal issues are NOT legal advice and may be inaccurate or misleading. Always consult a licensed attorney.

6.3 Financial & Investment Decisions

DO NOT rely on Verdikt for investment decisions, financial strategies, pricing decisions, funding decisions, or any financial matter. Consult a qualified financial advisor before making material financial decisions.

7. Acceptable Use Policy

7.1 Prohibited Conduct

You agree not to use Verdikt for any illegal or harmful purpose, including:

  • Violating laws, regulations, or third-party rights
  • Submitting hate speech, harassment, threats, or discriminatory content
  • Uploading malware, viruses, or malicious code
  • Attempting to gain unauthorized access to systems or data
  • Impersonating others or misrepresenting affiliation
  • Submitting confidential information without authorization
  • Reverse-engineering, decompiling, or attempting to extract trade secrets

7.2 Monitoring & Enforcement

We may monitor your use of the Service for compliance with these Terms. We reserve the right to suspend or terminate your account immediately if we discover prohibited conduct, without liability.

8. Data Ownership & License

8.1 Customer Data Ownership

You retain all rights to any data, information, or content you submit to Verdikt (“Customer Data”), including dilemmas, queries, uploaded documents, generated artifacts, and metadata. Customer Data is owned by you, and we claim no ownership over your data. Uploaded documents are stored as extracted text in our database and are scoped to your organization — no other organization can access your documents.

8.2 License to Process Data

By submitting Customer Data to Verdikt, you grant us a limited, worldwide, non-exclusive, royalty-free license to: (a) process your data through our AI systems to provide the Service; (b) store your data in Google Cloud Firestore for operational purposes; and (c) use anonymized or aggregated data (stripped of personally identifiable information) for service improvement and analytics.

8.3 Data Access & Deletion

You may access, modify, or request deletion of your Customer Data at any time through your account. You can export your data in PDF format. If you request deletion, we will remove your data from our active systems within 30 days, except as required by law or for backup retention.

9. Intellectual Property

9.1 Verdikt IP Rights

Verdikt, including its platform, software, algorithms, user interface, documentation, and underlying code, is owned by Verdikt and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use Verdikt solely for your internal business purposes in accordance with these Terms.

9.2 AI-Generated Content

AI-generated verdicts, debates, recommendations, artifacts, and outputs produced by Verdikt are provided “as-is” for your use. We make no claim to copyright ownership of AI-generated content, nor do we guarantee that such content is original or free from third-party rights. You are responsible for ensuring your use of AI-generated outputs does not infringe any third-party intellectual property rights.

9.3 Feedback

If you provide feedback, suggestions, or ideas about Verdikt, you grant us a worldwide, royalty-free license to use such feedback to improve the Service without compensation or attribution.

10. Privacy

Your use of Verdikt is also governed by our Privacy Policy, which is incorporated by reference into these Terms. The Privacy Policy describes how we collect, use, store, and protect your personal data. Please review our Privacy Policy to understand our data practices.

11. Limitation of Liability

11.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • (A) OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM;
  • (B) IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR REPUTATIONAL HARM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES;
  • (C) SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

11.3 Essential Disclaimers

We are not liable for: (a) any decisions or actions you take based on AI-generated verdicts; (b) inaccuracies, errors, or biases in AI outputs; (c) unauthorized access to your account due to your security practices; (d) service interruptions beyond our control; or (e) any use of the Service in violation of these Terms.

12. Indemnification

12.1 Indemnification by Customer

You agree to defend, indemnify, and hold harmless Verdikt, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your use of the Service in violation of these Terms; (b) your submission of Customer Data that violates third-party rights; (c) your misuse of AI-generated content; (d) decisions or actions taken based on Verdikt outputs; or (e) any breach of your representations and warranties.

12.2 Indemnification by Company

We agree to defend, indemnify, and hold harmless you from claims that the Verdikt platform or software infringes any third-party intellectual property rights, provided you: (a) promptly notify us of the claim; (b) grant us sole control of the defense and settlement; and (c) provide reasonable cooperation. This indemnification excludes claims arising from your modification of the Service or use outside these Terms.

13. Term & Termination

13.1 Term

These Terms commence when you accept them and continue until terminated. Your subscription continues on a monthly or annual basis (depending on your billing interval) unless terminated earlier.

13.2 Termination by Customer

You may terminate your subscription at any time through your account settings or by contacting our support team. Termination takes effect immediately; no refunds are issued for the remaining billing period.

13.3 Termination by Company

We may terminate or suspend your account immediately, without liability, if: (a) you breach these Terms; (b) we detect prohibited conduct; (c) you violate applicable law; or (d) we cease offering the Service. We will provide notice except in cases of immediate security threats.

13.4 Effect of Termination

Upon termination:

  • Your monthly credits are voided; purchased credits are preserved for 30 days
  • Your organization enters a 30-day grace period with read-only access to historical data
  • You may export your data or contact support@getverdikt.com for export assistance during this period
  • After 30 days, all organization data is permanently deleted, including sessions, verdicts, artifacts, billing records, team settings, and persona memories
  • A deletion audit log is retained for 6 years per IRS record-keeping requirements (26 USC §6501)
  • Resubscribing within the grace period restores full access and purchased credits

13.5 Organization Deletion

The organization admin may request immediate permanent deletion of the organization and all associated data. This action is irreversible and requires confirming the organization name. Upon deletion, the Stripe subscription is canceled without proration, all data is removed following our deletion cascade, and all team members are unlinked from the organization.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any legal proceeding, you agree to attempt in good faith to resolve disputes informally by contacting us at the address provided in Section 17.

14.2 Binding Arbitration

Any claim, dispute, or controversy arising from or relating to these Terms or the Service (other than claims for injunctive relief) shall be settled by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted:

  • By a single neutral arbitrator
  • In English language
  • In a mutually agreed location or virtually

The arbitrator’s decision shall be final and enforceable in any court. Each party bears its own attorneys’ fees and costs, unless the arbitrator awards fees to the prevailing party.

14.3 Exceptions to Arbitration

You may pursue claims in small claims court if the amount in controversy is within that court’s jurisdiction. Either party may seek injunctive relief in court to prevent unauthorized use of intellectual property.

14.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

15. Changes to Terms

We may modify these Terms at any time. If we make material changes, we will provide at least 30 days written notice via email or posting on our website. Continued use of the Service after notice constitutes your acceptance of the revised Terms. If you object to any changes, your sole remedy is to terminate your subscription.

16. General Provisions

Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, or if not possible, severed, and the remaining provisions shall remain in full force.

Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Verdikt regarding the Service and supersede all prior or contemporaneous agreements, understandings, or communications.

Assignment: You may not assign these Terms or your rights hereunder without our prior written consent. We may assign these Terms to our successors or in connection with a merger, acquisition, or sale of assets.

17. Contact Information

If you have questions, concerns, or wish to report a violation of these Terms, please contact:

Email: support@getverdikt.com
Website: getverdikt.com
Address: 1317 Edgewater Dr #6656, Orlando, FL 32804


BY USING VERDIKT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

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